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John Watson, Harbour Parade, Southampton SO15 1ST, England, 25th January, 2014.In its 21 square miles, Bermuda has the following at home Internet Service Providers providing both DSL (Broadband) and slower dial-up 56 Kbps services.At approximately pm on Sunday, December 31, our operations team identified an initial network instability issue, Frank Amaral, Ones chief executive officer, said.After further investigation it was determined that the source of the issue was in the US where we deliver all of our internet traffic.An internal review on the fault has already begun, inclusive of our overseas service providers, in order to assess and improve our diagnosis, resolution and communication processes.2017. Telecommunications firm Tele Bermuda International Ltd has been bought out by the East End Group in partnership with Celeritas Ltd.
In a statement today, One said intermittent degradation of speeds that began on Sunday afternoon was a result of freezing conditions which damaged fiber cabling on the US East Coast.
Bermuda occupies an odd position in the communications and telecommunications world by having only one daily newspaper but numerous Internet Service Providers (ISPs), in its 21 square miles of total and area.
Internet availability, wired and cellphone (mobile) services in Bermuda are governed by the Bermuda Government's regulatory agency the Regulatory Authority of the Department of Telecommunications.
By late evening, around 10pm, our US service providers confirmed that there was a fault impacting multiple customers in addition to One Communications.
While we dont have the full details yet, we understand that the issue and delayed repair efforts stemmed from severe freezing weather conditions along the East Coast which damaged a portion of fiber cabling in Rhode Island.